Learning Path - Corporate Trainiing - TeleSales Training Kokata, India

Corporate Training

Learning Path offers a wide range of Sales, Service and Communication Training programs designed to help your people realize their true potential and allow your organization to achieve its goals. We work with your company, identify your needs and plan a training program to provide you with maximum benefits.

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Attracting sales over the telephone is a very difficult job for even the most experienced salesperson. You won't make more sales just by making more calls. Let our sales experts train your sales staff to maximize their sales potential on every call. Our proven sales strategies are incorporated into high-impact training that gets results. Whether it is consultative selling, value-added sales, relationship selling, or basic sales closing techniques, the training is customized to your specific needs and delivered at your convenience. There are a range of skills and techniques that should be learnt if you want to experience a successful telesales campaign.

WHY ATTEND?

This course will give delegates the knowledge to develop the skills

associated with effective selling using the telephone. Using easy to

remember procedures and techniques delegates will learn how to sell

their range of products and services in a planned, methodical and

profitable way.

WHO SHOULD ATTEND?

Sales staff who regularly use the telephone to sell their products and

services and wish to improve their .hit rate. and overall telephone

selling effectiveness.

TOPICS COVERED INCLUDE:

The seven stages of the selling process

Four types of approach

The four stages of the customer's buying cycle

Customer questions that must be answered

The 5 elements of credibility

Rules to be successful

Effective listening

Closing like you.ve never closed before

Gaining commitment

Getting repeat business

Up-selling

Call planning

BY THE END OF THIS COURSE YOU WILL BE ABLE TO.

Utilize all the necessary principles, skills and personal motivation to sell more effectively.

Know the exact words and phrases to use in tough situations that are faced every day.

Be able to present your organization with confidence, professionalism and zest.

Have an in-depth understanding of the telesales sequence: Probe, confirm match and close.

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